DEAL: 60 DAYS OF FREE STORAGE. Take the worry out of logistics today!

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Professional order fulfilment for e-stores from a market leader

Entrust the logistics of your e-store to us so you can focus on marketing, sales and customer acquisition.

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A complete solution for small as well as big e-shops

How does order fulfilment for e-stores work?

Why choose Mailstep?
1
Connection to your e-store

Connection to your e-store

We will connect your e-store to our warehouse system. You will be able to view the status of your shipments and stocks online 24/7, 365 days a year.
2
Goods storage

Goods storage

We physically store your goods in a secure monitored warehouse. As a result, you don't have to deal with technology, dedicated staff or storage space constraints.
3
Order processing

Order processing

We immediately package received orders and deliver them quickly at a discounted price anywhere in the Czech Republic and the rest of the world. We also take care of returns.

How can order fulfilment from Mailstep help you?

Space for your own growth

Space for your own growth

Outsourcing your logistics will let you focus on important things, such as marketing, sales and client acquisition.
Lower shipping costs

Lower shipping costs

We can arrange better prices with carriers.
Professional services

Professional services

We know what we're doing. We will reduce your error rate, which will improve your image as a company.
Easy integration

Easy integration

We use our own unique technology to connect your e-store to our systems.
Handling returns

Handling returns

We can also handle returns for you. The whole process will be professionally taken care of, so you won't have to deal with it.
Reduced complexity and costs

Reduced complexity and costs

With Mailstep you don't have fixed costs and investments in IT or warehouse equipment.
International sales

International sales

List your products on marketplace and try selling on foreign markets.
Simple extension

Simple extension

We will connect your e-store to the necessary systems and service providers, whether these are e-store platforms, marketplaces or transport aggregators.

Easy connection with e-store platforms, carriers and marketplaces

We have unique technology that we developed ourselves. This allows us to easily connect you to the necessary systems and service providers.

Integration options
Colissimo Česká pošta Deutche post DHL DPD Fedex GEIS GLS Hermes Inpost PPL Royal Mail UPS Wedo Zásilkovna Alza Amazon Ebay Mall.cz cscart Magento Magento2 Oscocommerce Prestashop Shopify Shoptet Virtuemart Woocommerce 3dcart 404.cz
Colissimo Česká pošta Deutche post DHL DPD Fedex GEIS GLS Hermes Inpost PPL Royal Mail UPS Wedo Zásilkovna Alza Amazon Ebay Mall.cz cscart Magento Magento2 Oscocommerce Prestashop Shopify Shoptet Virtuemart Woocommerce 3dcart 404.cz
Colissimo Česká pošta Deutche post DHL DPD Fedex GEIS GLS Hermes Inpost PPL Royal Mail UPS Wedo Zásilkovna Alza Amazon Ebay Mall.cz cscart Magento Magento2 Oscocommerce Prestashop Shopify Shoptet Virtuemart Woocommerce 3dcart 404.cz
Colissimo Česká pošta Deutche post DHL DPD Fedex GEIS GLS Hermes Inpost PPL Royal Mail UPS Wedo Zásilkovna Alza Amazon Ebay Mall.cz cscart Magento Magento2 Oscocommerce Prestashop Shopify Shoptet Virtuemart Woocommerce 3dcart 404.cz
Colissimo Česká pošta Deutche post DHL DPD Fedex GEIS GLS Hermes Inpost PPL Royal Mail UPS Wedo Zásilkovna Alza Amazon Ebay Mall.cz cscart Magento Magento2 Oscocommerce Prestashop Shopify Shoptet Virtuemart Woocommerce 3dcart 404.cz
Prestashop DPD UPS
Prestashop DPD UPS
Prestashop DPD UPS

We have no experience with our own e-shop logistics, so we addressed the Czech leader in the area of fulfillment - the Mailstep. They make sure that our goods are delivered quickly and with high quality to the customer. As the stocking of products, daily handling and dispatch of orders are taken good care of, we can focus on the development of our Kofolashop and add new series of our #merchcochces.

Eva Stejskalová
junior brand manager

Our mini tender was won by MailStep absolutely unbeatably. Great communication from the very first contact, and the most comprehensive and advantageous service offer on the market. As part of the tender process, we also visited the warehouses and were very pleasantly surprised by the modern spaces we could see. In addition, it was the maximum possible automation of processes that was a significant criterion for us. We practically didn't want to take any care of a shipment that someone orders in our e-shop. MailStep met this expectation to a tee.

Ondřej Hlásek
CMO RIXO.cz

I was looking for a way how to develop my business without having to deal with the warehouse at the e-shop, which I took care of by myself. I wanted to free my hands and have extra time that I can devote to other activities, more important for me. And that's exactly what I found with Mailstep. The warehouse of my e-shop is perfectly taken care of, as if I were running it by myself. Yet it runs like clockwork even without me and I can focus my energy and attention to the development of my business. I can even take a holiday without temporarily stopping the processing of orders, which was not possible before. Mailstep made it clear to me with their very first contact that it doesn't matter to them how big or small my e-shop is. But that their focus is to help my e-shop grow significantly, which they confirm with the increased quality of packaging, faster delivery of orders and significantly lower shipping prices. So I look forward to another journey to the stars together.

Jan Perlík
Cesta bylin

Mailstep was the right choice to manage the high volume of orders without any problems. We got through the start of the project with flying colours. Thank you for your flexibility and great cooperation.

Jan Kotraba
Queen Store/founder

We were looking for the most suitable partner to help us with increasing our order processing capacity and storing our backpacks appropriately. After comparing offers available on the market, we chose for Mailstep and it was the right decision. Everything works without troubles; they have an advanced admin interface where we have an overview of everything, including all the automation with our e-shop. Thanks to Mailstep we have time to develop and we are another "step" ahead. Thank you!

Statis Damianidis
Mark Ryden

Mailstep is made up of a great and helpful team who help us to distribute our cookbooks and other products. Without their all-in one services we could only barely manage the distribution.

Sara Madarova
Camp Fuego/Operations Coordinator

We chose the Mailstep Company to outsource a part of our assortment because we like their strategy of investing in modern technology and considerable automation of the whole logistics process. Quality of service and a customer-centric approach has always been our domain; I believe that Mailstep will be the right partner for us in this respect.

Ondřej Žák
4camping.cz/COO

Thanks to Mailstep's fulfillment service, we can fully deal with what we enjoy and what fills us with pleasure, i.e. selling and building our own brand on the market. We have left the logistics, warehousing and packaging to the professionals at Mailstep. We believe this was a step in the right direction, which we can also see in the growth of our company. From our customers we get a very positive feedback about the quality of the packaging and also the speed of delivery. A satisfied customer is the biggest reward for us.

Luděk Vlk
Drogerievakci.cz/managing director

Already after the first month of cooperating with Mailstep, I can responsibly say that the decision to close our own warehouse and to join the fulfilment project was one of the best decisions we have made in the history of our company. Now we can fully focus on what we enjoy, that is "creating our business with creation". The satisfied customer is the biggest asset, and judging from the responses so far, our customers are satisfied not only with the quality of the products but also with the speed and quality of delivery of their "creative" packages; and this is a credit to our new partner.

Michal Kment
Kreativnísvět.cz

It is a pleasure to work with our long-term partner, MailStep. For us, as well as our clients, they are a benchmark of reliability and a leader in the successful implementation of the latest technologies. This, together with their unrivaled customer service, makes them a well-deserved, long-appreciated number one in our market.

Josef Kutmon
printing house Svoboda Press, s.r.o.

For the first time in 6 years, I decided to try fulfillment. Although there are a few initial labor pains, Mailstep's approach is great! Communication with the sales department or daily communication with IT is super fast. I haven't met such a quick response in a long time. Just go on!

Radoslav Karas
Puzzle4u.cz

Mailstep allowed me to break away from my daily routine and operations and allowed me to do more interesting things than packing shipments and communicating with carriers. About the critical time of Covid-19 Christmas 2020, when carriers refused shipments from small e-shops, it turned out to be a great choice. Thanks to Mailstep, we did not feel any logistical outage at HOPsej.cz. Mailstep did everything professionally. Thanks  ;-)

Daniel Fajmon
executive, HOPsej.cz

We have been using fulfillment for our e-shops for a long time, and I can only confirm that cooperation with MailStep within a comprehensive logistics solution is the best choice for us. What we value most is the professional level of all customer service, support and, above all, the trouble-free distribution, from storage to delivery to the customer. We definitely recommend them.

Vítězslav Dužík
Owner, Český velkoobchod s.r.o.

We've been working with MailStep for 5 years. We like that Mailstep is constantly investing in innovation and, from our point of view, meaningfully expanding its portfolio of services. We started together with the completion of magazines. We now also use other services, such as storage and distribution of remainders. Thanks to MailStep's comprehensive approach to our publishing house, we also manage to save time and money.

Libor Vachtl
Distribution and Production Manager, Empresamedia, a.s.

Would you like to rid yourself

of logistics troubles?

We will show you the whole warehouse in person and explain the connection process. You are just one meeting away from automating your logistics processes.
Get an offer
Get an offer