Ship orders cheaper, faster, smarter.

Entrust the logistics of your e-shop to professionals.

operating and storage areas
countries where we can deliver your consignment
shipments every day
e-shops are now outsourcing their logistics with us, saving their time and trouble

A complete solution for small as well as big e-shops

We connect

We connect

We will connect your e-shop with our warehouse system. You will have an online overview of the status of your shipments and stocks 24/7, 365 days a year.
We store

We store

We physically store your goods in a secure monitored warehouse. As a result, you don't have to deal with technology, dedicated staff or storage space constraints.
We send

We send

We cooperate with all major carriers, enabling us to deliver your consignments at a discounted price anywhere in the Czech Republic at the required time, as well as around the globe.


asked questions

How much will fulfillment services cost me?

Everyone has different needs, so we have prepared a simple calculator so you can find out how much it will cost you.

How long does it take to connect to the Mailstep warehouse system?

The connection generally takes a few days. The duration of the connection depends on the type of platform to which your e-shop is connected. We have direct connection to all major e-shop platforms such as Shoptet, WooCommerce, Prestashop, etc. Another factor is following instructions for the fastest possible connection and their quick processing on your part.

How does the transfer of cash on delivery from carriers work?

Unlike our competition, we do not slow down its flow, and the money travels from the carrier directly to your account.

How do I find out what's going on with orders and goods?

You can find a complete overview of the processing status of your shipments in the Mailship system, where you have an online overview 24/7/365 days a year. For a quick overview, we display the most important data immediately after you log in.

What carriers can I use?

We cooperate with all major carriers in the Czech Republic, the EU and beyond. We deliver directly to an address and delivery points. This allows us to effectively manage volumes even in the high season, and we will not endanger the delivery time of your consignments.

Find out how much it will cost you

We have prepared a simple calculator through which you will find out how much our services will cost you.

Number of orders per month

0 Kč

Consignment completion

0 Kč

Surcharge for each piece in consignment

0 Kč

Document insertion

0 Kč

Processing of returned consignments

References from our clients


It is a pleasure to work with our long-term partner, MailStep. For us, as well as our clients, they are a benchmark of reliability and a leader in the successful implementation of the latest technologies. This, together with their unrivaled customer service, makes them a well-deserved, long-appreciated number one in our market.

Josef Kutmon
printing house Svoboda Press, s.r.o.

For the first time in 6 years, I decided to try fulfillment. Although there are a few initial labor pains, Mailstep's approach is great! Communication with the sales department or daily communication with IT is super fast. I haven't met such a quick response in a long time. Just go on!

Radoslav Karas

Mailstep allowed me to break away from my daily routine and operations and allowed me to do more interesting things than packing shipments and communicating with carriers. About the critical time of Covid-19 Christmas 2020, when carriers refused shipments from small e-shops, it turned out to be a great choice. Thanks to Mailstep, we did not feel any logistical outage at HOPsej.cz. Mailstep did everything professionally. Thanks  ;-)

Daniel Fajmon
executive, HOPsej.cz

We have been using fulfillment for our e-shops for a long time, and I can only confirm that cooperation with MailStep within a comprehensive logistics solution is the best choice for us. What we value most is the professional level of all customer service, support and, above all, the trouble-free distribution, from storage to delivery to the customer. We definitely recommend them.

Vítězslav Dužík
Owner, Český velkoobchod s.r.o.

We've been working with MailStep for 5 years. We like that Mailstep is constantly investing in innovation and, from our point of view, meaningfully expanding its portfolio of services. We started together with the completion of magazines. We now also use other services, such as storage and distribution of remainders. Thanks to MailStep's comprehensive approach to our publishing house, we also manage to save time and money.

Libor Vachtl
Distribution and Production Manager, Empresamedia, a.s.

Would you like to rid yourself

of logistics troubles?

We will show you the whole warehouse in person and explain the connection process. You are just one meeting away from automating your logistics processes.
Book appointment